Bug Report

Report a Bug

Found a bug or technical issue? Help us improve Study Ratna by reporting problems you encounter. Your feedback helps us provide a better experience for all users.

Before You Report

Before submitting a bug report, please:

  • Make sure you're using the latest version of Study Ratna
  • Try restarting the app to see if the issue persists
  • Check if the problem occurs on different devices or platforms
  • Look through our FAQ to see if this is a known issue
  • Gather any error messages, screenshots, or steps to reproduce the problem

Bug Report Form

What Happens Next?

📨

We Receive Your Report

Your bug report is automatically logged in our system and assigned a tracking number.

🔍

Investigation

Our development team investigates and reproduces the issue to understand the root cause.

🛠️

Fix & Test

We develop a fix and thoroughly test it to ensure it resolves the issue without creating new problems.

🚀

Release

The fix is included in the next app update, and you'll be notified when it's available.

Response Times

Critical Bugs

Immediate response
Fixed within 24-48 hours

High Priority

Response within 24 hours
Fixed in next major release

Medium Priority

Response within 48 hours
Fixed in upcoming releases

Low Priority

Response within 1 week
Scheduled for future release

Alternative Ways to Report Bugs

📧

Email

Send detailed bug reports to
contact@ratna.pw

💬

In-App Reporting

Use the "Report Bug" feature in
Settings > Help & Feedback

🔗

Community Forum

Report and discuss bugs with
other users in our community